FAQ

FAQ: your most Frequently Asked Questions about best-muaythai-equipment.com

FAQ: What makes you so special and why should I buy from you?
A: Regarding the commercial side of the site, the aim is to be a virtual shop offering only the best muay thai gear available in Thailand...and at local prices. Most of the tag prices you'll see on this site are equal or even slightly cheaper than the prices in muay thai retail shops outside Lumpini or Rajadamnern boxing stadiums in Bangkok. This means that if you come here and buy the gear by yourself, you'll probably pay the same, or perhaps a bit more if you are not able to bargain in Thai language. There is no such thing as a "fixed price" here, so it all depends on your bargaining skills. Some items are actually cheaper on this site than in the shops as I have a good, long term relationship with the manufacturer, which entitles me to some special bargains. Shipping costs are not included, of course, and change according to where you live and how many items you buy. This site's target market is end-users i.e. people who train and fight, at all levels. People passionate about Thai boxing deserve a good choice of the best equipment available at the moment in Bangkok, directly from Thai manufacturers and at real prices, not yet inflated by middle-men, importers, wholesalers and retailers, which in some countries monopolize what is available on the market. Often, what foreign nak muay use is ot the best gear, only the most profitable for the importers.

FAQ: Your prices are quite high. In Pakistan and China I can get good stuff for 50% less. How come?
A: Good stuff? How good? Maybe not so good. I also did some business in these countries, trying to create a brand as good as the items on this site, but at a fraction of the price. Result: a waste of time and money. In Pakistan cowhide leather cost much less than in Thailand, but workmanship is still very rough. After 10 months spent to create a great sample, I thought they got it right. A pair of gloves very, very similar to the ones made by MUAYTHAI, but substantially cheaper, almost 50% cheaper. Great! But when I placed my first order for 100 gloves, what arrived was a substandard product, which had nothing to do with the nice sample I got before. A quick research with importers and muay thai gym owners in Italy and USA confirmed the "Pakistani trick": nice samples, sweet emails, but that's it. Regarding China, their marketing efforts are truly amazing. They will go out of their way to get an order. And if you visit the factories, be prepared for tons of samples, brochures, CD-ROMs, presents and after-hours entertaining. Unfortunately, they seem unable to understand that PVC is not PU and both materials are very far away from cowhide. For them, a pair of 5 USD gloves is a pair of gloves, period. That is what they sell. If the gloves break down in pieces after one week of sparring, that's actually good, because your customers will have to buy another pair from you. And you wil buy from them. The business goes on and everybody makes money. Quality? What is quality? Basically, they live for today, selling ultra-cheap gear. The only relevant issue is price. Manufacturers in both countries have a lot to learn if they want to last in the long term, but at the moment they're enjoying their first-time customers, the ones who ask the question above.

FAQ: What is best-muaythai-equipment.com and where is it located?
A: best-muaythai-equipment.com is a dot.com company based in Bangkok whilst the site is hosted in USA. The site is updated frequently, almost on a daily basis. Visitors passionate about muay thai will find information, pictures, data, links etc. directly from Bangkok, Thailand. Inquiries, questions, feedback and also criticism are all welcome! Send me an email at manager@best-muaythai-equipment.com FAQ

FAQ: Do you sell wholesale?
A: Yes. Importers, distributors and retailers are welcome. Wholesale orders do get cheaper prices (and my personal QC on every item) but unless the order has a decent size (minimum 100 pcs) and it's shipped by sea freight, you won't be able to make this trade worthwhile and you'll be better off buying from your usual importer/distributor. In few words, and against my interests, let me warn you that as a small distributor or retailer the shipping costs (especially air-freight with couriers) will eat your profits. You won't be competitive against major distributors, which ship bulk volumes.

FAQ: How do I purchase your items?
A: There is no shopping cart, on purpose. I prefer a personal relation with whoever browse this site and perhaps decide to buy something. So send me an email with your inquiry at manager@best-muaythai-equipment.com and we'll take it from there. FAQ

FAQ: Once I've decided what I want to buy, how do I pay you?
A: I accept the following online payments: Paypal, Wordpay, Moneybookers (for larger orders). For wholesale orders, I accept Moneybookers and bank-to-bank telegraphic transfer (T/T). All small orders (<10,000 THB value) require full payment before shipping, whilst for orders whose value is greater than 10,000 THB (excl. shipping), an advance deposit of 50% is requested to start manufacturing. The remaining 50% plus shipping costs must be paid when the order is complete and ready to be shipped. FAQ

FAQ: Do you manufacture custom made gear?
A: Yes. MUAYTHAI can replicate every item of your choice, if the order is worth the effort (min. 50 pcs). Send us a sample and we'll unstitch it, measure it and replicate it. Screening on leather might be expensive if your logo is very detailed or very colorful, so together with your inquiry please email me your logo, too. Thermo-screens are available and produce amazing results but cost about 6500 THB, so this wouldn't be financially viable for small orders. All the above is valid for leather gear, of course. For shorts and vests there are no limits to your fantasy! FAQ

FAQ: Can you send me a free sample?
A: It depends if you are a wholesaler or an end-user. I receive about eight requests of free samples per week. Would you give away 20-30 boxing gloves/month just to persuade your customers to buy them? Please consider that cowhide grade A is expensive everywhere, here in Thailand as well. Factories in China and Pakistan can give you heaps of free samples because their products are made with cheap material; they cost very little to manufacture and have a short life span. I believe you can't possibly be disappointed by the quality of the products displayed on this site, as they're really the best available in Thailand and amongst the best in the world. Therefore, I'll be happy to deduct the cost of the samples from your first wholesale order. For end-users, sorry, there are no free samples: I'm not a charity. Mnaufacturers don't give any freebies, even after years of doing business together. However, I often include a muay thai-related freebie when you buy something from me and you are a nice customer. FAQ

FAQ: How long will it take to manufacture and receive my order?
A: For MUAYTHAI gear, manufacturing time is usually 1 week, as almost everything is in stock. Regarding TWINS, KING and RAJABOXING usually there is no waiting time for the most in-demand items, like gloves, protectors and kickpads. For belly pads, chest protectors and other items which may not be available immediately, manufacturing time is 1 week. For special requests or custom made gear, manufacturing time is 4 weeks from the date of receipt of the 50% deposit. Shipping time by air is 12 days maximum (worldwide), whilst by sea freight it is 4 weeks to USA (West Coast) and 6-8 weeks to Europe and USA (Est Coast). FAQ

FAQ: What about the shipping costs involved? FAQ
A: For non-wholesale orders, you will be informed of the precise shipping cost when you place the order. If you buy small amounts, usually they'll pass as samples of no commercial value so you won't pay any import taxes. I use FEDEX for air-freight, door-to-door service. For wholesale orders, you'll receive a pretty accurate estimation of the shipping cost first. The final, correct amount will be known only before shipping. When the goods are ready at the factory, I'll inspect them, one by one, calculate weight and cubic meters and then inform you. Once the goods arrive at destination you may have to pay custom duties and/or other fees. FAQ

FAQ: How is my order shipped? FAQ
A: It is entirely up to you. I can use my own account with Fedex (Thailand), use Royal Thai Post EMS, AIR, SAL or SEA or follow your instructions. Please note I don't deal with DHL and UPS due to repeated bad experiences. For large orders I reserve the right to charge 1500 THB to cover handling, packaging and transportation costs. FAQ

	Your FAQ answered here
	FAQ: your most Frequently Asked Questions about best-muaythai-equipment.com FAQ: What makes you so special and why should I buy from you? A: Regarding the commercial side of the site, the aim is to be a virtual shop offering only the best muay thai gear available in Thailand...and at local prices. Most of the tag prices you'll see on this site are equal or even slightly cheaper than the prices in muay thai retail shops outside Lumpini or Rajadamnern boxing stadiums in Bangkok. This means that if you come here and buy the gear by yourself, you'll probably pay the same, or perhaps a bit more if you are not able to bargain in Thai language. There is no such thing as a "fixed price" here, so it all depends on your bargaining skills. Some items are actually cheaper on this site than in the shops as I have a good, long term relationship with the manufacturer, which entitles me to some special bargains. Shipping costs are not included, of course, and change according to where you live and how many items you buy. This site's target market is end-users i.e. people who train and fight, at all levels. People passionate about Thai boxing deserve a good choice of the best equipment available at the moment in Bangkok, directly from Thai manufacturers and at real prices, not yet inflated by middle-men, importers, wholesalers and retailers, which in some countries monopolize what is available on the market. Often, what foreign nak muay use is ot the best gear, only the most profitable for the importers. FAQ: Your prices are quite high. In Pakistan and China I can get good stuff for 50% less. How come? A: Good stuff? How good? Maybe not so good. I also did some business in these countries, trying to create a brand as good as the items on this site, but at a fraction of the price. Result: a waste of time and money. In Pakistan cowhide leather cost much less than in Thailand, but workmanship is still very rough. After 10 months spent to create a great sample, I thought they got it right. A pair of gloves very, very similar to the ones made by MUAYTHAI, but substantially cheaper, almost 50% cheaper. Great! But when I placed my first order for 100 gloves, what arrived was a substandard product, which had nothing to do with the nice sample I got before. A quick research with importers and muay thai gym owners in Italy and USA confirmed the "Pakistani trick": nice samples, sweet emails, but that's it. Regarding China, their marketing efforts are truly amazing. They will go out of their way to get an order. And if you visit the factories, be prepared for tons of samples, brochures, CD-ROMs, presents and after-hours entertaining. Unfortunately, they seem unable to understand that PVC is not PU and both materials are very far away from cowhide. For them, a pair of 5 USD gloves is a pair of gloves, period. That is what they sell. If the gloves break down in pieces after one week of sparring, that's actually good, because your customers will have to buy another pair from you. And you wil buy from them. The business goes on and everybody makes money. Quality? What is quality? Basically, they live for today, selling ultra-cheap gear. The only relevant issue is price. Manufacturers in both countries have a lot to learn if they want to last in the long term, but at the moment they're enjoying their first-time customers, the ones who ask the question above. FAQ: What is best-muaythai-equipment.com and where is it located? A: best-muaythai-equipment.com is a dot.com company based in Bangkok whilst the site is hosted in USA. The site is updated frequently, almost on a daily basis. Visitors passionate about muay thai will find information, pictures, data, links etc. directly from Bangkok, Thailand. Inquiries, questions, feedback and also criticism are all welcome! Send me an email at manager@best-muaythai-equipment.com FAQ FAQ: Do you sell wholesale? A: Yes. Importers, distributors and retailers are welcome. Wholesale orders do get cheaper prices (and my personal QC on every item) but unless the order has a decent size (minimum 100 pcs) and it's shipped by sea freight, you won't be able to make this trade worthwhile and you'll be better off buying from your usual importer/distributor. In few words, and against my interests, let me warn you that as a small distributor or retailer the shipping costs (especially air-freight with couriers) will eat your profits. You won't be competitive against major distributors, which ship bulk volumes. FAQ: How do I purchase your items? A: There is no shopping cart, on purpose. I prefer a personal relation with whoever browse this site and perhaps decide to buy something. So send me an email with your inquiry at manager@best-muaythai-equipment.com and we'll take it from there. FAQ FAQ: Once I've decided what I want to buy, how do I pay you? A: I accept the following online payments: Paypal, Wordpay, Moneybookers (for larger orders). For wholesale orders, I accept Moneybookers and bank-to-bank telegraphic transfer (T/T). All small orders (<10,000 THB value) require full payment before shipping, whilst for orders whose value is greater than 10,000 THB (excl. shipping), an advance deposit of 50% is requested to start manufacturing. The remaining 50% plus shipping costs must be paid when the order is complete and ready to be shipped. FAQ FAQ: Do you manufacture custom made gear? A: Yes. MUAYTHAI can replicate every item of your choice, if the order is worth the effort (min. 50 pcs). Send us a sample and we'll unstitch it, measure it and replicate it. Screening on leather might be expensive if your logo is very detailed or very colorful, so together with your inquiry please email me your logo, too. Thermo-screens are available and produce amazing results but cost about 6500 THB, so this wouldn't be financially viable for small orders. All the above is valid for leather gear, of course. For shorts and vests there are no limits to your fantasy! FAQ FAQ: Can you send me a free sample? A: It depends if you are a wholesaler or an end-user. I receive about eight requests of free samples per week. Would you give away 20-30 boxing gloves/month just to persuade your customers to buy them? Please consider that cowhide grade A is expensive everywhere, here in Thailand as well. Factories in China and Pakistan can give you heaps of free samples because their products are made with cheap material; they cost very little to manufacture and have a short life span. I believe you can't possibly be disappointed by the quality of the products displayed on this site, as they're really the best available in Thailand and amongst the best in the world. Therefore, I'll be happy to deduct the cost of the samples from your first wholesale order. For end-users, sorry, there are no free samples: I'm not a charity. Mnaufacturers don't give any freebies, even after years of doing business together. However, I often include a muay thai-related freebie when you buy something from me and you are a nice customer. FAQ FAQ: How long will it take to manufacture and receive my order? A: For MUAYTHAI gear, manufacturing time is usually 1 week, as almost everything is in stock. Regarding TWINS, KING and RAJABOXING usually there is no waiting time for the most in-demand items, like gloves, protectors and kickpads. For belly pads, chest protectors and other items which may not be available immediately, manufacturing time is 1 week. For special requests or custom made gear, manufacturing time is 4 weeks from the date of receipt of the 50% deposit. Shipping time by air is 12 days maximum (worldwide), whilst by sea freight it is 4 weeks to USA (West Coast) and 6-8 weeks to Europe and USA (Est Coast). FAQ FAQ: What about the shipping costs involved? FAQ A: For non-wholesale orders, you will be informed of the precise shipping cost when you place the order. If you buy small amounts, usually they'll pass as samples of no commercial value so you won't pay any import taxes. I use FEDEX for air-freight, door-to-door service. For wholesale orders, you'll receive a pretty accurate estimation of the shipping cost first. The final, correct amount will be known only before shipping. When the goods are ready at the factory, I'll inspect them, one by one, calculate weight and cubic meters and then inform you. Once the goods arrive at destination you may have to pay custom duties and/or other fees. FAQ FAQ: How is my order shipped? FAQ A: It is entirely up to you. I can use my own account with Fedex (Thailand), use Royal Thai Post EMS, AIR, SAL or SEA or follow your instructions. Please note I don't deal with DHL and UPS due to repeated bad experiences. For large orders I reserve the right to charge 1500 THB to cover handling, packaging and transportation costs. FAQ If you do not find your answer here please email me at: manager@best-muaythai-equipment.com

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Your FAQ answered here